REPAIRS IN THE U.S.

Watch and Clock Service Procedures (Please click here to get a Service form in Adobe Acrobat PDF format)

Instructions for having your Bulova watch or clock serviced or repaired.

(DO NOT PUT “BULOVA” ON THE PACKAGE)

1. Send your watch or clock via UPS or insured or registered mail with sufficient insurance to cover
   the original purchase price or current market value (in the case of solid gold watches), whichever is higher.
2. Make sure your complete name and address including ZIP Code appear on the package return address label and are also included inside the package.
3. Enclose a complete explanation of the nature of the problem so that the correct repairs will be made.
4. Pack the watch or clock securely to avoid damage in transit. Do not send it in its display box. These boxes are discarded upon receipt and cannot be returned.
5. IF STILL UNDER WARRANTY: Enclose a copy of your sales slip along with a check or money order made to BULOVA SERVICE for $10 to cover the cost of handling, mailing and insurance. (The warranty may be void on products showing evidence of extreme use or, in the case of non-water resistant models, evidence of moisture and/or rust).
6. IF NO LONGER UNDER WARRANTY: You will receive an estimate, and no repairs will be made until we receive your approval of charges. If you decide not to have the repairs made, a $10.00 repair appraisal and return shipping charge will be assessed. Post-warranty movement repairs are guaranteed for a period of one year.
7. If more than one product is being shipped, enclose a packing list of the package contents and retain a copy for your records.

Centro Técnico
Avenida Roberto Clemente C116
Carolina, PR 00985
Tel: 787-750-7190 or 787-757-1320
Fax: 787-750-7970

Honolulu Time Service
1311 Kapiolani Blvd.
Honolulu, HI 96814
Tel: 808-591-2611

M & G Jewelers
10823 Edison Court
Rancho Cucamonga, CA 91730
Tel: 909-989-2929